McDonald's Hong Kong

When you want to eat McDonald's in Hong Kong, do you first think of going to the store or ordering through the mobile app? McDonald's Hong Kong provides users with the latest information and services of McDonald's in Hong Kong. Through the app, users can browse the menu, view promotions, find the nearest store, order takeout or takeout, and enjoy exclusive member-only offers.

Software Highlights

1. Place an order and pay for collection

Use the McDonald's App to order and pay, and pick up your food at the store. No need to wait! Don't worry!

2. Mobile payment

We now support Octopus App/Wallet, Google Pay, PayMe, WeChat Pay, AlipayHK, Visa, MasterCard and American Express.

3. Value Monday

Every Monday, the McDonald’s App is giving away deals worth over $200. Best value in town!

4. Limited time discounts for members

Limited-time member-only offers are launched from time to time, so you can enjoy early bird discounts or exclusive food tastings/specials.

*Tips*: Enable push notifications and keep an eye on your registered email to ensure you get first-hand promotional news

5. Microwave discounts

What’s more, there are also McDelivery discounts! You can schedule order delivery up to 7 days in advance

Frequently Asked Questions

How do I register/activate an account?

After entering the homepage of the application, please click "Register" and fill in the relevant data according to the prompts on the page. After clicking "Continue", you will receive a confirmation email from McDonald's. Please follow the instructions and click on the hyperlink to activate your account.

Why do I get the "Login failed/Account not activated" error message?

Please confirm that you have received our account activation email and have followed the instructions to activate your account before logging in.

I forgot my account password

Please click "Forgot Password" on the login page, follow the instructions to enter your registration email and confirm. You will receive an email containing a temporary password with which you can log in and reset your password.

What is mobile ordering?

The mobile ordering function allows customers to pick up the food they need on this app. When they arrive at the selected restaurant, they only need to complete the payment and then go to the pick-up area to pick up the food.

How to order food through this app and then pick it up at the restaurant?

After logging in, click "Mobile Ordering", select the restaurant where you will go to pick up your order and save it. Pick out the food you want to order from the menu and add it to your shopping cart. After arriving at the marked restaurant, click "Checkout", scan the QR Code in the restaurant and pay according to the instructions. After completing the payment, you will see the order pick-up number on your mobile phone. Please wait at the order pick-up area to pick up the order.

Is there a minimum spend for mobile ordering?

There is no minimum consumption for the mobile ordering function.

Can I cancel or modify my order before picking up my order from the restaurant?

You are free to modify or cancel your order before payment. You can cancel or modify your order in the "Shopping Cart", or return to the order page to choose other meals.

Is the food ordered by mobile phone cooked on site? Or pre-made?

The meal you order through mobile ordering will only be prepared after you arrive at the restaurant and complete payment.

Why is the restaurant I want to choose not on the restaurant menu?

Sorry, the mobile ordering service is currently only available at designated restaurants.