iHerb

iHerb is an online shopping application specifically for health and wellness products. Users can browse and purchase various nutritional supplements, natural skin care products, organic food and other products through the iHerb app. The application provides convenient search and filter functions to help users quickly find the products they need. In addition, the iHerb app also provides professional product reviews and recommendations to help users make more informed shopping decisions.

Software features

Bonus money

Share iHerb with others and let them enjoy great deals while you get rewards yourself.

See real product reviews

Search thousands of reviews for popular products. Only real customers who have ordered products from iHerb can leave reviews so you can make more informed purchasing choices.

Shop anytime, anywhere

iHerb offers shipping to more than 185 countries, 34 localized payment methods in 74 currencies, more than 40 carrier partners, and 24/7 virtual customer service chat.

Fast, affordable shipping, and easy returns

Orders ship fast, with low rates and free shipping to over 50 countries. If you are not satisfied with the product, please submit a request within 60 days of purchase and we will return it to you as soon as possible.

Special deals every week

With weekly deals of 10 to 50% off on well-known brands, enjoy better prices than other retailers. Opt-in to receive push notifications to get mobile-exclusive offers!

Products you can trust

All orders are shipped directly from iHerb’s temperature and humidity controlled warehouse center, with quality guaranteed.

Software Highlights

There are the following categories for you to choose from: dietary supplements, sports nutrition, bath and personal care, beauty and cosmetics, groceries, baby products, and pet products.

Dietary Supplements: Add popular vitamins and natural health products to your daily diet.

Sports Nutrition: Protein powders, BCAAs and more for fitness, exercise and wellness enthusiasts.

Bath & Personal Care: Pamper yourself with body and hair care, aromatherapy and more.

Groceries: Enrich your cupboards with healthy gourmet options.

Baby and Child Products: Everything little ones need to grow up healthy and happy.

Pet Supplies: Provide essentials for your furry friends—from treats to grooming supplies.

FAQ

What shipping or carrier options are available for my country?

We offer multiple shipping options for most countries. Please visit our Shipping Information page to learn what shipping options are offered, to view carrier contact information, customs restrictions, tracking information, and other important information regarding shipping.

Will I have to pay customs duties and taxes?

We offer more information on customs duties, VAT, and other fees on our Shipping Information page. Note, iHerb does not control or receive any of these fees or rates.

Internationally shipped packages may be subject to customs and import fees. The exact amount of these fees are determined by your local customs laws.

We recommend checking with your local customs office for more information on import taxes, customs duties, and handling fees.

For more info about your local customs laws or how to contact your local customs office, visit our Shipping Information page. 

Orders that cannot be cleared through customs and orders refused by customers due to such fees are abandoned or disposed of. Disposed or abandoned orders are not eligible for refunds.

How can I track my order?

Go to the Orders page of your iHerb account, locate the correct order, and the current tracking status will be displayed. Once an order has shipped, a tracking number and link will be provided so you can easily track your order.

If you have any questions regarding the current status of your order after it has shipped, visit our Shipping Information page, locate the correct carrier, and contact them using the available contact information. Please have the order number and other important information on hand for personalized assistance.

Which carrier is going to deliver my order?

The tracking information displayed and order confirmation email will disclose your delivery carrier. Please be advised, some carriers use last mile delivery services. However, contacting the carrier directly with your order number and tracking number is the best option for any tracking or delivery questions.

How can I contact the carrier directly regarding my order?

If you need to change your order's delivery information, check your delivery status, have questions about order tracking, etc. then contacting the carrier directly is the best option. Once the order has shipped from our fulfillment centers, we are unable to change order information.

Visit our Shipping Information page, locate the correct carrier, and contact them using the available contact information. Please have the order number and other important information on hand for personalized assistance.